Register for GSDCON | #1 Conference for Gyms & Fitness Studios | June 1-2

Episode 057

Hug Your Haters and Grow Your Business

Episode 057

Hug Your Haters and Grow Your Business

Episode 057



Click any of the icons below to listen

Subscribe or Listen On...


Show Notes

⭐⭐ JAY BAER’S FREE GIVEAWAY: 13 Words You Never Use When Replying to a Customer [PDF]

Jay Baer, New York Times best-selling author, marketing consult, and customer service guru, joins us in today’s episode of The GSD Show. We talk all about his strategy of turning customers and “haters” into volunteer marketers to grow your business through exceptional customer service.

What You’ll Learn

  • Jay Baer’s blueprint response to negative feedback
  • The best timeframe to respond to a social media review
  • 10+ statistics on customer service
  • How to pinpoint your business’ best selling points
  • The difference between onstage and offstage complaints
  • Where the majority of complaints happen online
  • Exactly how to handle bad online reviews
  • The best customer service strategies to stand out in your industry

What We Mention In This Episode

This Episode is Sponsored by Causely

Every time you share this episode on Facebook or review The GSD Show on iTunes (that can be done here: they”ll donate a meal to a child in need through FeedOne!

Have a question or want to leave us feedback? Follow us on Facebook, Twitter, and Instagram for updates and sneak peeks of upcoming episodes.

To get each week’s episode sent straight to your inbox, subscribe to The GSD Show.

Get FREE growth resources sent straight to your inbox.

We’ll send you something immediately, plus more each week such as industry trends, data, how-to’s, case studies, frameworks, etc.

100 Leads in 7 Days

Stop wasting ad spend! Get 100 new leads in 7 days with this simple and free strategy!