Episode 018: How to use Facebook Groups to Improve Customer Service & Retention

By August 30, 2016The GSD Show

In this episode, we learn how to harness the power of Facebook groups to increase retention and build a community for your fitness studios members. Our guest this week is Chloe Brooks, the Marketing Manager here at Loud Rumor. She writes all of Loud Rumor’s content (including this article) and manages all of the social profiles for Loud Rumor and the GSD Show.

Listen and watch below:

Episode 022: FranNet Explains How to Franchise Fitness Studios & Independent Gyms
Episode 022: FranNet Explains How to Franchise Fitness Studios & Independent Gyms

What You’ll Learn

  • How to make people want to recommend your studio
  • How to engage your fitness studio’s members on social in a way they love
  • The 5 Facebook groups every successful studio needs
  • How to build your Facebook following with Facebook Live
  • The missing piece to your customer service formula

Thanks so much for watching this episode! Remember to tune in next week when we learn how to use photography to boost your fitness studio’s public image. And if you missed last week’s episode, you can catch it here.

Have a question or want to leave us feedback? Feel free to ask in the comments below, and don’t forget to follow us on Facebook, Twitter, and Instagram for updates and sneak peeks of upcoming episodes.

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Mike Arce
Mike Arce is the CEO and founder of Loud Rumor, a lead generation company for fitness studios and independent gyms that supports their customers with sales training and techniques to grow and scale.

Mike has spoken for companies like Infusionsoft, the Better Business Bureau, ASBA, and Local First – all on the topic of Local Business Internet Marketing. He has a passion for local businesses and helping them grow. You can get fresh, updated tips from Mike here.