CULTURE OVER EVERYTHING

Campaign Manager
Job Description

 

We’re Loud Rumor – The #1 agency to run advertising for fitness studios and gyms throughout the world.  And we also provide the best business training and community on the planet for the fitness industry!

We’re growing and looking for a smart, driven, and creative Campaign Manager to join our team! The Campaign Manager is responsible for building marketing/advertising campaigns to drive leads for our members, and communicating clearly to all those involved. The ideal team member will bring high energy, incredible people skills, and great attention to detail, and will have basic knowledge and experience in the areas of digital, social, web, and PPC marketing. This position is designed to provide training during a 90-day probationary period, and upon completion will be promoted into the Account Manager position.  The Account Manager acts as a link between clients and the agency and is responsible for managing the marketing/advertising campaigns and all communication for the member’s accounts for fitness studios all over the globe. Those looking for growth opportunities and to gain valuable marketing experience with an amazing company are encouraged to apply.

 

You might be a great fit at Loud Rumor if:
✔︎ You LOVE working with people and helping them.
✔︎ You love being held accountable, holding others accountable, and you take feedback well.
✔︎ You’re extremely organized and meticulous. You take notes, manage your calendar, and always meet deadlines.
✔︎ You have a passion for marketing and an appreciation for fitness and wellness.
✔︎ You are always learning new things and looking for ways to improve.
✔︎ You’re adaptable and flexible.
✔︎ You handle pressure well and don’t get flustered easily.
✔︎ You approach every situation with the utmost kindness and a mentality of exemplary customer service.
✔︎ You love marketing and want to work with an agency that’s recognized as the best in its class.

 

Our Core Values
We have fun.  We do what we say we’ll do. We’re honest in every category. We own. We think. We look out for each other.

 

Job Responsibilities

• Building digital marketing campaigns including (but not limited to) Facebook, Instagram, Google Display, YouTube paid advertising, automation, and email.
• Manage administrative and campaign tasks to ensure consistency of the production process and that deadlines and internal budgets are met on time.
• Work with Loud Rumor team to define social media and digital advertising plans and objectives, ensure adherence to budget and that expectation are met
• Collect and analyze Web metrics, such as visits, time on site, page views per visit, transaction volume and revenue, traffic mix, click-through rates, conversion rates, cost per click.
• Think creatively, meet, and collaborate with teams to discuss and identify their clients goals and needs.
• Facilitate production schedules in conjunction with the production team.
• Monitor the effectiveness of campaigns via report measurement tools and offer creative solutions.
• Assist other team members in daily tasks as requested.
• Create and coordinate client reports and marketing plans as needed.
• Conduct research on prospective clients, industries, and issues as needed.
• Manage communication with clients and clearly communicate client requests using tracking (workflow) software; carefully review/proof and confirm that changes were completed as requested
• Other duties as assigned.

 

Skills:

• Highly organized and able to effectively handle multiple tasks, details and demands simultaneously
• Ability to communicate in a confident and professional manner with the ability to instill confidence in their team and clients
• Task-oriented with a keen eye for details. Must be excellent at proofing.
• An eye for design and the ability to create aesthetically pleasing layouts and ads.
• Ability to continually analyze and optimize marketing platforms and concepts.
• Excellent organizational and time management skills.
• Ability to build rapport with others and maintain professional relationships.
• Willingness to support others whenever needed.
• Strong written and oral communication skills and ability to comprehend technical products.
• Strong customer service mindset.
• Strong leadership skills.
• Ability and willingness to work outside normal business hours, based on business and clients’ needs.
• A flexible attitude with the ability to work hard and have fun at the same time.

 

Experience:

• 1-2 years of marketing and advertising experience (required)
• 1 year of paid Facebook Ads experience (highly preferred)
• Experience working in a Fitness Studio (highly preferred)

 

Education:

• High school diploma or equivalent (required)
• Degree in Marketing, Advertising, Business, or other related field (preferred)

 

Location: Scottsdale, Arizona

Job Type: Full-time with 90 day probationary period before promotion

Salary: Starting at $40k per year, then promoted to $50k per year plus commission

Schedule: Monday – Friday from 8am – 5pm (Arizona time) work may be required outside or normal business hours.

 

Account Manager

Are you passionate about marketing, advertising and customer service? Are you driven, ready to work hard and spend your days in a fun and supportive environment? Loud Rumor’s Digital Marketing Account Managers are responsible for developing and maintaining long-term relationships with each client, and act as the main point of contact for the fitness studio owners they manage all over the globe. They use our proven lead generation system to drive hundreds of qualified leads each month for the customers they manage.

We’re Loud Rumor – the #1 agency for fitness studios and independent gyms, located in N. Scottsdale, Arizona!

We specialize in marketing solutions that produce AMAZING results for local and national companies. We’re growing and looking for a smart, driven, and creative Digital Marketing Account Manager. The ideal team member would bring 2-3+ years of agency level account management experience with excellent project management and people skills. The account manager acts as a link between clients and the agency and is responsible for managing marketing and advertising campaigns and communicating clearly to all those involved. As our company continues to grow, you’ll have a unique opportunity to grow and help shape our team. The ideal candidate has basic knowledge and experience in the areas of digital, social, web, and PPC marketing as well as experience working in an agency environment.

You might be a great fit at Loud Rumor if:

✔︎ You LOVE working with people and helping them.

✔︎ You love being held accountable, holding others accountable, and you take feedback well.

✔︎ You’re extremely organized and meticulous. You take notes, manage your calendar, and always meet deadlines.

✔︎ You have a passion for marketing and an appreciation for fitness and wellness.

✔︎ You are always learning new things and looking for ways to improve.

✔︎ You’re adaptable and flexible.

✔︎ You handle pressure well and don’t get flustered easily.

✔︎ You approach every situation with the utmost kindness and a mentality of exemplary customer service.

✔︎ You love marketing and want to work with an agency that’s recognized as the best in its class.

Our Core Values
We have fun. We do what we say we’ll do. We’re honest in every category. We own. We think. We look out for each other.

Full-Time Employee Benefits

• Free Medical Insurance coverage for employees
• Dental and Vision benefits
• Unlimited PTO that can be used after training
• An amazing group of co-workers and a top-notch company culture!

Job Responsibilities

• Understand clients’ needs and objectives and work closely with them throughout campaigns
• Manage communication with clients and clearly communicate client requests using tracking (workflow) software; carefully review/proof and confirm that changes were completed as requested
• Building campaigns using Facebook ads, Google, YouTube, WAZE, email, and more.
• Manage administrative and campaign tasks to ensure consistency of the production process and that deadlines and internal budgets are met on time
• Collect and analyze web metrics
• Think creatively, meet, and collaborate with clients to discuss and identify their goals and needs
• Work with the Agency Directors and other staff to assist with the formulation of marketing strategies and to best service accounts.
• Act as the link between the client and Loud Rumor by maintaining regular contact and ensuring effective communication flow
• Handle budgets, manage campaign costs and communicate client invoice amounts to the Agency Directors for billing purposes
• Facilitate production schedules in conjunction with production team
• Set up dashboards to deliver status reports, timelines, and metrics
• Create and coordinate client reports and marketing plans
• Monitor the effectiveness of campaigns via report measurement tools and offer creative solutions
• Help with conducting research on prospective clients, industries, and issues as needed
• Assist other team members in daily tasks as assigned

Skills and Experience (preferred):

• Bachelor’s degree in Marketing, Advertising, or a closely related discipline
• 2-3 years in digital marketing account management in an advertising agency
• Experience using Facebook Business Manager, Wistia, Infusionsoft, Zapier and ClickFunnels
• Knowledge of ad sets, ad spend, re-targeting, and lead tracking
• Highly organized and able to effectively handle multiple tasks, details and demands simultaneously
• Professional, assertive manner and ability to instill confidence in and lead clients
• Excellent organizational and time management skills
• Ability to build rapport with others and maintain relationships
• Task-oriented
• Willingness to support other account managers, traffic, production and creative teammates as the needs arise
• Demonstrated ability to translate conceptual ideas and complex client feedback into coherent and actionable creative requests
• Strong written and oral communications skills and ability to comprehend technical products
• Strong client and customer service mindset
• Keen eye for details, must be excellent at proofing
• Strong leadership skills with the ability to keep both internal and external team members on task
• An eye for design and the ability to create aesthetically pleasing layouts and ads
• Ability to continually analyze and optimize marketing platforms and concepts
• Ability/willingness to work outside normal business hours, based on business and clients’ needs
• A flexible attitude with the ability to work hard and have fun at the same time

Experience (required):

• Account Management: 1-2 years
• Digital Marketing: 1-2 years
• Facebook Ads: 1 year

Education (required):

• High School Diploma or GED

Starting salary: Depending on Experience
Schedule: Monday – Friday, 8am – 5pm Arizona Time
Location: Scottsdale, AZ with temporary work from home due to COVID-19
Job Type: Full-time

Loud Rumor is an equal opportunity employer. 

Account Services Manager
Job Description
About Us
We’re Loud Rumor – the #1 agency for fitness studios and independent gyms all over the world! We specialize in advertising and offer the best business training and community on the planet for the fitness industry. So, are you our new Account Services Manager?

At Loud Rumor, we live by our core values.  We do what we say we’ll do. We’re honest in every category. We own. We think. We look out for each other. We have fun.

About the Role
Responsible for overseeing the Account Manager team, the Account Services Manager oversees the hiring, training, and development of the team while also ensuring the satisfaction of our member accounts.  The ideal candidate will bring incredible people skills and skilled management experience to help our team grow, while also helping us improve the member experience. Communication and leadership skills are key pieces to this role, as you’ll be responsible for managing the team and handling any escalations.

Full-Time Employee Benefits 

• Free healthcare plan for employees
• Dental and Vision benefits
• Unlimited Paid Time Off
• An amazing group of co-workers and top-notch company culture!

Job Responsibilities

• Responsible for management of the Account Manager team
• Managing schedules, workflow, and paid time off for each of your direct reports, including overseeing caseload distributions and new member assignments
• Focus on member satisfaction and retention by actively seeking opportunities to improve the member experience
• Handling escalations within the department and resolving any issues that may arise from members and employees
• Create and manage NPS campaigns, compile data and feedback, and use said feedback to properly coach and train Account Managers
• Assist in ensuring account transfers are handled effectively and efficiently
• Leading and mentoring your team members to become better leaders
• Continuously recruiting to build an A-player team
• Responsible for ensuring the team meets company goals, including revenue growth and retention
• Actively seek areas to improve efficiency within the department
• Assist Agency Director and other department leaders with tasks, projects, and other initiatives as needed
• Other duties as needed

Required Skills and Experience:

• Experience managing and developing employees
• Experience in a position focusing on customer satisfaction and experience
• Strong communication and leadership skills
• Ability to work in a fast pace environment and ever-changing environment
• Great at building and maintaining relationships
• Great at generating excitement around a relationship or product
• Passionate about helping others
• Ability to hold yourself and others accountable
• Proactive team player
• Outstanding attitude with infectious positivity
• Great problem-solving skills

Experience:

• 3+ years of experience in an advertising agency (required)
• 5+ years of management experience (required)

Education:

• High School Diploma or GED (required)
• BS/BA in Advertising or Marketing (highly preferred)

Starting Pay:  Based on experience
Schedule:  Monday – Friday,  8am – 5pm
Location:  N. Scottsdale
Job Type:  Full Time

Loud Rumor is an equal opportunity employer. 

Virtual / Remote Sales Consultant

Job Description

We’re Loud Rumor – the #1 agency for fitness studios and independent gyms, located in N. Scottsdale, Arizona! 
We specialize in marketing solutions and business growth resources that produce AMAZING results for local and national clients (we call them “members”). So, are you our new Sales Consultant? Those looking for consultative sales career opportunities with the desire to help grow an amazing company are encouraged to apply!

You might be a great fit at Loud Rumor if:
✔︎ You LOVE working with people and helping fitness owners and their businesses thrive.
✔︎ You love being held accountable, holding others accountable, and you take feedback well.
✔︎ You’re extremely organized and meticulous. You take notes, manage your calendar, and always meet deadlines and goals.
✔︎ You have a passion for consultative sales and growing our client base, and have an appreciation for the fitness and wellness industry.
✔︎ You are always learning new things and looking for ways to improve processes and systems.
✔︎ You’re able to adapt and be flexible in a growing, ever-changing environment.
✔︎ You handle pressure well and aren’t easily flustered or discouraged.
✔︎ You approach every situation with the utmost kindness and a mentality of exemplary service.

Our Core Values
We do what we say we’ll do. We’re honest in every category. We own. We think. We look out for each other. We have fun.

Full-Time Employee Benefits:

• Free healthcare plan for employees
• Dental and Vision insurance benefits
• 25 DAYS OF PAID TIME OFF every calendar year!
• An amazing group of co-workers and top-notch company culture!

Job Description:

The Sales Consultant will be responsible for following up with leads that have requested consultations per our company marketing efforts, acquiring new leads from your network, referrals and new solution upselling, performing consultative virtual selling using a PowerPoint sales deck, and closing all deals by working with the business owners to achieve a fully executed agreement. All business interactions will be through video and telephone calls. The Sales Consultant will be responsible for selling fitness studios of all types (kickboxing, yoga, HIT, franchises, regular fitness gyms, etc. across multiple solutions based on their specific needs and business goals. Operationally, when interacting with our members or internal employees, this position is referred to as a Member Success Consultant.
Sales Efforts: 

• Meeting and exceeding monthly sales quotas
• Responsible for building trusting relationships through a virtual selling environment
• Close initial sales then continue to up-sell additional Loud Rumor solutions
• Gaining sales referrals from existing members
• Responsible for other sales as needed (GSDCON Tickets, Sales Bootcamp Tickets, etc.)
• Following up with assigned leads in a timely and professional manner
• Excellent communications in following up on all sales interactions and Q&A from prospective members
• Assisting the Sales Leadership with anything needed pertaining to the establishment and ongoing maintenance of relationships with Franchise Partners
• Other duties as assigned

Administrative:

• Filling out the proper forms of communication pertaining to new members when an agreement is completed
• Responsible for reporting accurate daily numbers and metrics and accurate note-taking in CRM. (Hubspot and Asana experience preferred)

Company Culture: 

• Following proper methods of communication with other Loud Rumor employees
• Upholding and strictly adhering to Loud Rumor’s core values
• Attending any and all meetings where a sales consultant presence is required, on time, and fully engaged.

Skills and Experience:

• Minimum of 3 years of sales experience with a track record of success in consultative selling
• Video sales experience required
• High-ticket sales experience (sales over $5k per transaction)
• Proven experience meeting and exceeding sales goals and quotas
• Exceptional listening, problem-solving, communication, and closing skills
• Ability to quickly learn new computer systems/softwares
• Ability to quickly build rapport with prospects
• Ability to communicate professionally and effectively with leads and co-workers
• Ability to perform consultative sales presentations following a PowerPoint/Keynote sales deck
• Cold-calling experience is a plus
• Sales experience in the health and wellness industry preferred
• Experience using Hubspot, Asana, Google, and Apple technology highly preferred
• High school diploma or GED equivalent required
• 4 years degree preferred

Salary: Base plus commission. Base salary depending on experience. Commission is paid monthly based on exceeding sales performance thresholds.
Schedule: Monday through Friday, 8am – 5pm (AZ Time). Accommodations for other time zones will be available post new hire training
Location: Scottsdale, Arizona or Remote
Job Type: Full-time

Loud Rumor is an equal opportunity employer.

VP of Sales

We’re Loud Rumor – the #1 agency for fitness studios and independent gyms, located in N. Scottsdale, Arizona! We specialize in marketing solutions and resources that produce AMAZING results for local and national clients (we call them “members”).

Loud Rumor is seeking an established leader with a proven track record to build, develop, and manage a successful sales team. Our ideal candidate has excellent leadership abilities and can think outside the box to take our sales department to the next level. You will be responsible for creating and executing sales initiatives to further develop the department while also growing and maintaining key relationships and closing sales.

Our Core Values
We do what we say we’ll do. We’re honest in every category. We own. We think. We look out for each other. We have fun.

Full-Time Employee Benefits

• Free medical insurance for employees
• Dental and Vision benefits
• Flexible Paid Time Off
• An amazing group of co-workers and a top-notch company culture

Job Responsibilities

• Develop and optimize sales processes and systems for continuous improvement
• Develop department plans and strategies to achieve sales goals
• Run effective sales training sessions with your team on a regular basis
• Establish and maintain relationships with key strategic partners
• Recruit and interview new prospective salespeople to build and optimize the team
• Direct sales forecasting activities and sets performance goals accordingly
• Meet with prospective clients and assist sales representatives with maintaining relationships and negotiating and closing sales
• Consistent monitoring of the sales activity of the team and tracking of results.
• Identify and prioritize business opportunities
• Use reports and analytics to make decisions and adjust game plans that allow the sales department to continue hitting its goals
• Creating sales reports and providing feedback to the leadership team at company meetings

Required Skills

• Ability to work quickly in a fast-paced and ever changing environment
• Excellent leadership abilities and experience
• Strong communication skills
• Great strategic planning, organization, and creative thinking skills

Education

• HS Diploma or GED required

Experience

• Minimum of 10+ years of sales experience
• Minimum of 3+ years experience leading a sales department

Starting Pay: Negotiable based on experience, with bonuses based on performance.
Schedule: Monday – Friday, 8am – 5pm
Location: N. Scottsdale
Job Type: Full Time

Loud Rumor is an equal opportunity employer. 

Executive Assistant

We’re Loud Rumor – the #1 agency for fitness studios and independent gyms, located in N. Scottsdale, Arizona! We run advertising for hundreds of fitness studios and gyms throughout the world, and we also provide the best business training and community on the planet for the fitness industry. We are growing and are looking for dedicated and hardworking A-players to join our team!

Our company is quickly growing and we are looking for an outgoing and experienced administrative professional to join our team as our new Execitive Assistant to the CEO. Our ideal candidate will bring organization and exemplary professionalism to the position, with the ability to work in a fast-paced and ever changing environment, while supporting the CEO.

You might be a good fit for Loud Rumor if:
✔︎ You love working with people and helping them thrive.
✔︎ You are a people-person with an uncanny ability to build rapport leave great first impressions
✔︎ You are a team player who goes above and beyond.
✔︎ You are meticulous and detail oriented.
✔︎ You love learning new things and approach every situation with the utmost kindness and a mentality of exemplary service.

Full-Time Employee Benefits 

• Free Medical Insurance coverage for employees
• Dental and Vision benefits
• Unlimited PTO that can be used after training
• An amazing group of co-workers and a top-notch company culture!

Job Description: